Faq

Comparing your price to others:- Our Gas is priced according to the location of delivery. Our prices are less or equal to competitors around.
Where is going to be your Location :- We Operate from from Existing gas refueling stations, already licensed by the Regulatory agency. Our office address and contact information is listed on our website.
Most People refill 3kg. Can the Van Pick up when we call that we need? :- We run a monthly subscription service and will not be able to accept a single random delivery request at this time.
How fast is your service :- Pick up and deliveries will be done in the evenings of designated days. Your refueling days will be communicated to you by our designated staff for your area.
How fast is your service :- Pick up and deliveries will be done in the evenings of designated days. Your refueling days will be communicated to you by our designated staff for your area.
How do we know your company is not fraud :- We are duly registered by the Corporate affairs commission and the faces of our company executives is not a secret.
How do we know your staffs :- A staff of energy366 will have a staff ID, a uniform and will only show up on your designated days. You can call the company information to verify their information.
How Prompt is your pick up and delivery:- We will pick up your cylinder and deliver them back to you within 1-2 hours on the evening of your designated days.
Your Cylinder Warranty:- Cylinders bought from us are high quality non rusting gas cylinders and will promptly replace it in case of any factory damage.
Can we pay installmentally for the Transparent Stainless Cylinder:- Customers can Rent a cylinder from us by placing down a deposit being the cost of the entire cylinder the deposit will be refunded to you in 6 months when we have known you better and we can then proceed to a financing agreement. We dont provide financing to New customers.
How safe is your transparent stainless cylinder :- Our cylinders are procured from licensed manufacturers and certified by the Standard organization of Nigeria.
Can it rust:- Stainless steel does not rust.
What do you mean Cylinder Swapping, You Swap with our own? :- Customers who buy cylinders from us do not need to wait 1-2 hours for refill. We will switch their cylinders with a filled cylinder of ours since the quality of the cylinders are the same.
Safety of your gas :- Our gas is the same gas which is obtainable at your old refueling station. Gas safety is completely based on how it is handled. Always have a lighter or match box close to your burner. Keep children and pets out of the kitchen.
Would your gas complete:- We are a company founded on integrity and we dont intend to destroy our hard work by engaging in sharp practices. All Cylinders are weighed before and after refueling. Our associate will also have a scale with them to weigh your gas when they pick up and deliver to you.
How do we know if what you refill in the cylinder is complete when we're not there to confirm. :- All Cylinders are weighed before and after refueling. Our associate will also have a scale with them to weigh your gas when they pick up and deliver to you.
If we introduce customers do we have benefits:- We do not have an affiliate program at this time but we will notify you in the future when we have something going on.
Do you charge us for pickup/delivery. :- Pick up and delivery is free but you can TIP the delivery guys if you want to.